Why Are My DitLead Campaigns Not Sending Emails Fast Enough?

Understanding Email Queues

If you notice that your DitLead campaigns are sending emails slowly or have a large number of emails waiting in queue, this is typically related to how multiple campaigns share the same sender accounts.

What's Happening?

When you run multiple campaigns using the same sender account or group of sender accounts, emails get queued up because:

• Multiple campaigns are scheduling the same sender to send emails

• The queue is affected by the delay between send configuration

• Each sender account can only send one email at a time based on your delay settings

For example, if your sender account has a 5-minute delay between sends and multiple campaigns are using it, emails will pile up in the queue waiting their turn.

How to Check Your Email Queue

You can monitor your mailbox queues by:

1. Go to General Settings

2. Scroll down to view your sender accounts

3. Check the queue numbers next to each sender account

Solutions to Reduce Email Queues

Option 1: Adjust Send Delays (Not Recommended)

You can decrease the wait time between sends for your mailboxes, but we strongly advise against this for the following reasons:

• Deliverability Impact: Sending emails too frequently can harm your sender reputation

• Minimum Recommendation: Never set delays to less than 5 minutes between sends

• Risk: Your emails may be marked as spam or blocked by email providers

Option 2: Use More Sender Accounts (Recommended)

The best solution is to distribute your campaigns across multiple sender accounts:

Benefits:

• Prevents multiple campaigns from competing for the same sender account

• Emails are sent out faster

• Allows for infinite scaling of your campaigns

• Maintains good deliverability practices

How to Implement:

1. Set up additional sender accounts

2. Distribute your campaigns across different sender accounts

3. Avoid using the same sender account for multiple active campaigns

Best Practices

• Monitor Queue Sizes: Regularly check your sender account queues in General Settings

• Plan Campaign Distribution: Before launching new campaigns, ensure you have enough sender accounts

• Maintain Send Delays: Keep at least 5 minutes between sends for optimal deliverability

• Scale Properly: Add more sender accounts as you increase your campaign volume

Need More Help?

If you're still experiencing issues with your email campaigns or need assistance setting up additional sender accounts, please contact our support team with:

• Your campaign details

• Current sender account configuration

• Queue sizes you're experiencing

Following these guidelines will help ensure your DitLead campaigns run smoothly and maintain good email deliverability rates.