> For the complete documentation index, see [llms.txt](https://help.ditlead.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.ditlead.com/faqs/why-are-my-ditlead-campaigns-not-sending-emails-fast-enough.md).

# Why Are My DitLead Campaigns Not Sending Emails Fast Enough?

### Understanding Email Queues

If you notice that your DitLead campaigns are sending emails slowly or have a large number of emails waiting in queue, this is typically related to how multiple campaigns share the same sender accounts.

#### What's Happening?

When you run multiple campaigns using the same sender account or group of sender accounts, emails get queued up because:

* Multiple campaigns are scheduling the same sender to send emails
* The queue is affected by the delay between send configuration
* Each sender account can only send one email at a time based on your delay settings

For example, if your sender account has a 5-minute delay between sends and multiple campaigns are using it, emails will pile up in the queue waiting their turn.

### How to Check Your Email Queue

You can monitor your mailbox queues by:

1. Go to **General Settings**
2. Scroll down to view your sender accounts
3. Check the queue numbers next to each sender account

### Solutions to Reduce Email Queues

#### Option 1: Adjust Send Delays (Not Recommended)

You can decrease the wait time between sends for your mailboxes, but **we strongly advise against this** for the following reasons:

* **Deliverability Impact**: Sending emails too frequently can harm your sender reputation
* **Minimum Recommendation**: Never set delays to less than 5 minutes between sends
* **Risk**: Your emails may be marked as spam or blocked by email providers

#### Option 2: Use More Sender Accounts (Recommended)

The best solution is to distribute your campaigns across multiple sender accounts:

**Benefits:**

* Prevents multiple campaigns from competing for the same sender account
* Emails are sent out faster
* Allows for infinite scaling of your campaigns
* Maintains good deliverability practices

**How to Implement:**

1. Set up additional sender accounts
2. Distribute your campaigns across different sender accounts
3. Avoid using the same sender account for multiple active campaigns

### Best Practices

* **Monitor Queue Sizes**: Regularly check your sender account queues in General Settings
* **Plan Campaign Distribution**: Before launching new campaigns, ensure you have enough sender accounts
* **Maintain Send Delays**: Keep at least 5 minutes between sends for optimal deliverability
* **Scale Properly**: Add more sender accounts as you increase your campaign volume

### Need More Help?

If you're still experiencing issues with your email campaigns or need assistance setting up additional sender accounts, please contact our support team with:

* Your campaign details
* Current sender account configuration
* Queue sizes you're experiencing

Following these guidelines will help ensure your DitLead campaigns run smoothly and maintain good email deliverability rates.
